Neu's Hardware Tools Paint (Neu's Building Center, Inc.)

I had a great experience here looking for a replacement hinge to a kitchen cabinet. Our house was built in the early 90s and I couldn’t find this hinge (see pics below for reference) at any of the big box stores so one of the associates at these stores directed me here. Well, I’m glad he did because I was helped by a very kind sales associate, Susie, who was very knowledgeable. She looked at the pictures I had of the hinge and was able to identify it and then found a replacement in their back storage room. The storage room looked enormous so I am sure they would have many older and outdated hardware pieces for those people that are looking to exchange and not replace older hardware. Their store was clean and they had a very large selection of contemporary designs as well for contractors and people building or renovating their homes. So, I actually bought two sets of these hinges in case I would need one in the future. The price was on point (no need for shipping like on line stores) and especially for the service! Thanks again Susie and Neu’s! I will definitely be back for other items as well.

I needed to buy a lawnmower at the end of the season and went to several places to find one. My last call/visit was to Neu's. Best decision ever. Received terrific help in getting a mower that met my needs and within a price point I could afford. The help and assistance was outstanding. It was my first time at Neu's and you can be sure I will go there again. The store has fantastic. When making a major hardware store purchase ..add Neu's to your list. You will be glad you did.

Their website clearly offers curbside PU but you call and they don't know what you're talking about! I was put on hold for so long that I finally hung up! I'm on disability and the items I need are waaay at the back of the store and I can't walk that distance! I've used it many times before so I don't understand why they sound surprised when I call to use it? If they don't want to do curbside, then remove it from your website!

I have been their customer as Oconomowoc Roofing Co. for half the 45 years I have been in business. They sell quality products and have a service & parts department to service what they sell. The past 15 years I have worked with Mitch who has been a valued partner with my business to ensure that we remain viable in an ever increasing competitive marketplace. Ten stars to Neu's !